Privacy Policy
Overview
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information.
Personal Information
What personal information do we collect?
When registering on our site, as appropriate, we ask for identification as required to comply with the financial regulatory environment in both Israel and the United States. We may ask for your name, email address, mobile phone number, personal identification information, and bank details as required to process transfers, or other details to help with your experience.
When do we collect information?
We collect information during registration, when transfer orders are placed, from completed forms, from responses to a survey or communication, or from any other information you enter on our site.
How do we use the information?
- To personalize your experience and deliver the content most suitable for you;
- To improve the functionality of our website and our customer service;
- To verify your identity and comply with financial regulations required to process your transactions;
- To send one-time passcodes, verification codes, and notifications about documents that require your signature; and
- To send periodic emails regarding your account or requests.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities. Personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. Sensitive information you supply is encrypted via industry-standard SSL technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
SMS / Text Messaging
If you choose SMS verification, you consent to receive one-time passcodes, verification codes, and account notifications from Bitach LLC. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.
We do not sell, rent, or share your mobile opt-in information or SMS consent with third parties or affiliates for marketing purposes.Mobile information is used solely to deliver the messages described above.
Cookies
Yes, we use cookies. Cookies are small files that a site transfers to your device through your web browser (if allowed) that enable the site to recognize your browser and remember certain information. We use cookies to identify when you are logging in or placing a transfer order, to understand and save your preferences, and to compile aggregate data about site traffic and interactions so we can improve the service. You can set your browser to warn you when a cookie is being sent or to turn off cookies; if cookies are disabled, some features may not function properly, though orders can still be placed.
Do Not Track signals
We honor Do Not Track (DNT) signals: we do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Third Parties
Third-party disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide advance notice. This does not include website-hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our policies, or protect the rights, property, or safety of ourselves or others.
Third-party links
Occasionally we may include or offer third-party products or services on our website. These sites have separate, independent privacy policies, and we have no responsibility for their content or activities. We do not allow third-party behavioral tracking.
Legal & Regulatory
CalOPPA
Users can visit our site anonymously. Our Privacy Policy link includes the word “Privacy” and can be easily found. Users will be notified of any privacy policy changes on this page.
COPPA
We do not specifically market to, or knowingly collect information from, children under 13.
Fair Information Practices
Should a data breach occur, we will notify affected users via email within one (1) business day. We also agree to the individual redress principle.
CAN-SPAM
We will not use false or misleading subjects or email addresses, we identify commercial messages appropriately, we include our physical address, and we honor opt-out/unsubscribe requests promptly. To unsubscribe from future emails, email us at info@bitachexchange.com and we will promptly remove you from all correspondence.
Contact us
Bitach LLC / BITACH Exchange
22 Ben Yehuda Street, Jerusalem, Israel
info@bitachexchange.com